We hate spam and spammers!
We all are aware of the spam and its consequences. ClickGum, at any cost won't tolerate using services to spam people. We want to maintain the maximum quality for our tracking links: they should not be redirected to spam/blocked, blacklisted, malware URLs.
What is spam?
In the context of electronic messaging, spam refers to unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose. Normally spam mails contain advertisements, fraud marketing programs which may result in money fraud activities.
What is not allowed in ClickGum?
ClickGum is a platform to monitor all your marketing campaigns and thus not a platform to spam your marketing links. We keep record of every URL that being served through ClickGum and this makes sure that we don't serve any spam links:
- You are not allowed to track URLs associated with the blocked/reported domain or IP.
- You are not allowed to use tracking links or pixels created in ClickGum inside unwanted communications.
If you are not sure about your links or if you think ClickGum wrongly places your links in spam category, feel free to contact our support center and we are happy to assist you.
We don't support any SPAM in ClickGum!
If we find that you are spamming, we will take serious actions against your account. Yes, we do hate spammers and we don't want them in our community. Following are the possible action we can take against spammers:
- We will block all your links associated with that account.
- We will terminate your account without prior notification.
- There won't be any refund of your account.
- Your campaign associated with the links will be suspended too.
We have a very efficient team and automatic robots who continuously investigate about these spam links. So before taking any action against your account or tracking links, we will make sure to get as much information as possible regarding the URLs to confirm that your link is or is not a spam. So, once we made a decision, it's final and irrevocable.
I accessed a spam link which uses ClickGum service. What to do?
If you find anyone using our service for any kind of spam activities or if you ever encountered a tracking link which redirected to a spam site, please immediately contact us at firstname.lastname@example.org and we will make sure that the particular tracking link won't go live in the very next moment we confirm it is a spam. Make sure that you include a little information about the URL and why you think it's a spam. Don't worry, we take all spam notifications seriously and will take quick actions against it.